about me.

Starting out in online education, I had the opportunity to lead a broad range of business and academic operations, including education marketing, CRM, enrollment management, education finance, and curricular and program design and development.

Known as a creative thinker who approaches questions and challenges from unique angles, I combine my experience with analytical skills to help my clients discover strategies that will allow them to distinguish themselves within their competitive space.

Throughout my consulting career, I have worked with numerous higher education institutions and non-profit organizations, assisting them in overcoming specific challenges and providing them with roadmaps to guide them toward their desired future state.

Client Testimonies

  • “If you are looking for someone to leverage his proven enrollment management and operational experience in service to your institution, hire James. If you are looking for a typical consultant dog and pony show PowerPoint deck that sits on your shelf, go elsewhere!”

    Chun Lai, COO, Westminster Theological Seminary

  • "Dr. Spencer did a fantastic job helping our team navigate some complicated decisions that were vital to our next phase of growth. His experience, wisdom, and patience helped make what could have been a challenging process smooth and enjoyable."

    Julia Nelson, COO, The Woodson Center

  • “James knows how to put everyone at ease the moment he joins a meeting. His professional and refined approach make his work invaluable. Dr. Spencer was the the main reason we were able to overcome major academic challenges at our institution.”

    Alin Vrancila, CAO, Multnomah University

services

  • Organizations don’t just run on good strategy. They must develop systems, policies, processes, and secure a variety of other resources to build strength and resilience. The Organizational Capacity Analysis evaluates eight key factors associated with organizational capacity, as well as evaluating institutional communications.

  • ISpecifically focused on educational institutions that utilize recruitment and/or sales to build enrollment, the enrollment assessment evaluates admissions funnel data, as well as recruitment procedures. Through an analysis of available data, interviews with front-line staff and, product analyses, recommendations are made to guide clients toward stronger enrollment management practices.

  • Developing viable products involves “fit” within an organization. The Product, Program, and Curricula Evaluation offers clients the opportunity to gain insight into the product and program offerings based on a variety of factors deemed relevant during the initial phase of the consulting engagement.

  • Developing young leaders is crucial to ensuring a strong organization. Coaching is generally done one-on-one or in small groups for a set period of time. Goals for the coaching are determined at the outset with tailored activities put in place to build ledership capacity.

 contact me.

  • jspencer5510@gmail.com